Before the advent of data management applications, like Excel, employees in small as well as large-scale organizations would manage data manually. They would store all the collected information in files. However, they would not be able to leverage all the available information efficiently.
Though managing data was pretty better in Excel than manually handling it, it was time-consuming and inefficient to handle large volumes of datasets. This is where the need for effective methods for efficiently handling and analyzing humongous amounts of user data has increased at a greater pace, and hence, CRM was introduced.
CRM is an acronym for Customer Relationship Management, a process that organizations leverage to monitor and administer customer interaction by analyzing vast volumes of data. Initially, the CRM solutions were hosted on an organization’s server, which turned into highly expensive and difficult to use. To overcome this issue, Salesforce was introduced.
Salesforce is one of the most demanding technologies and expertise in today’s era, which has no signs of slowing down. Therefore, developing expertise in this technology would open a lot of career opportunities. One of the ways to develop skills in Salesforce is by opting for the best courses.
In this post, we'll introduce you to a few of the best Salesforce courses that can help you advance your technical knowledge of the platform. Before delving into the topics, let us first briefly understand what Salesforce is.
What is Salesforce? [Definition]
Salesforce is an American cloud-based software company that offers CRM services. Additionally, it is the top-ranked CRM platform across the world. It primarily concentrates on application development, marketing automation, customer service, analytics, and sales.
This CRM platform lets businesses and organizations leverage cloud technology to connect with potential customers and partners. In addition, it lets different teams of an organization, including marketing, sales, commerce, and IT teams, work from anywhere and keep customers satisfied and happy.
10 Best Salesforce Courses to Learn a Salesforce Development
Here are some of the best courses in Salesforce that help you learn and master the Salesforce platform and clear certain Salesforce certification exams.
Duration: 22.5 hours
Instructor: Mike Wheeler, Aaron Wheeler, Evan Wheeler, Zeke Wheeler, and Mike Wheeler Media
This Salesforcecourse is a beginner-level course ideal for anyone who aspires to become a Salesforce administrator. It is an ideal course for individuals who are looking to ace the Salesforce Certified Administrator Certification Exam.
This certification course guides you from signing up for your free Salesforce account to solving different exercises in the course. The account you sign up for in this course is free and remains free for a lifetime. Mike Wheeler, Aaron Wheeler, Evan Wheeler, and Zeke Wheeler are the course instructors with more than 10 years of experience teaching Salesforce.
The instructors have explained all the core concepts that you require to qualify for the Salesforce Certified Administrator Certification Exam. Also, they will guide you on how to use Salesforce Lightning and how to administer Salesforce like a pro.
Furthermore, the course comprises 316 lectures spread across 12 sections. When writing this article, the total number of students enrolled in this course was 109K. The course had a rating of 4.6 out of 5, averaging over 27.7K ratings.
- You will find 8 articles and 2 downloadable resources, along with one practice test.
- You will have lifetime access to the course.
Sign up here to get started with the course.
Duration: 30 hours
For individuals seeking to build their careers in Salesforce, thisSalesforce course is a perfect guide. IT managers, app developers, system administrators, and project managers are especially ideal for pursuing this certification training.
To take this course, individuals should be acquainted with the basic concepts and functions of Salesforce. These concepts include managing data, leveraging Sales Cloud, managing security, and navigating through Salesforce.
Through this certification course, you will be able to develop the skills required to become a Salesforce Administrator and App Builder. It will help you master how to collect and analyze customer data and develop applications leveraging Salesforce Lightning.
After taking this course, you will be well-equipped to appear for the Salesforce Administrator Exam and the Salesforce App Builder Exam. Furthermore, this course has a rating of 4.5 out of 5 over 1.2K ratings. At the time of writing this article, there were 4.4K enrollees.
- You will get to work on 4 industry projects and 28 case studies.
- Hands-on practice with Salesforce Lightning.
- Get lifetime access to the course’s video recordings and other study materials.
- You will find 2 simulation test papers.
You can enroll in the course here .
Duration: 13.5 hours
Instructor: Deepika Khanna
If you aspire to become a Salesforce developer but have no knowledge of programming, this beginner-friendly course is a definitive guide for you. This course in Salesforceassumes that you have no prior experience writing code and teaches you from scratch through advanced concepts required to become a Salesforce developer.
Moreover, it takes learners from creating a free developer’s account on Salesforce to writing your first Apex program. Later, it moves on to explaining the whole Apex feature set.
There are two parts to this course, namely Basic and Advance. The Basic section covers all the fundamentals of Apex programming, such as keywords, variables, loops, interfaces, collections, inheritance, and many more.
Furthermore, the Advance section educates you on SOSL(Salesforce Object Search Language), SOQL (Salesforce Object Query Language), custom exceptions, Salesforce exceptions, triggers, DML statements, and many others.
The instructor of the course, Deepika Khanna, divided the course into 18 sections and 109 lectures. She is a Java/J2EE and Salesforce developer. Moreover, there were 30K enrollees of this course while writing this article. And the course had a rating of 4.5 out of 5, averaging over 6K ratings.
- It is a perfect course to ace Salesforce Developer interviews.
- Lifetime access to the course.
- It is ideal for anyone wishing to explore the programming side of Salesforce.
To get started with the course, you can register here .
Duration: 28 hours
Instructor: Archana Rajendran
This online Salesforce course is for you if you are a Salesforce administrator or developer and wish to hone your skills. Further, it is an ideal certification course that will help you ace the Salesforce Advanced Administrator Certification Exam (ADM 211). This Salesforce certification exam requires you to have an active Salesforce Administrator credential (ADM 201).
The instructor of the certification program, Archana Rajendra, holds five Salesforce certifications. She has explained every essential Salesforce concept you require to master to become an expert Salesforce admin.
Moreover, she has designed this certification program based on the Salesforce certification exam guide for Advanced Administrators. The instructor's significant topics in this course include security access, process automation, auditing and monitoring, data management, content management, change management, and sales and service cloud applications.
While writing this, the course has a rating of 4.6 out of 5, averaging over 429 ratings, and there were 5K enrollees.
- You get one downloadable resource.
- A free Developer edition account for hands-on learning.
- This course provides a 30-day money-back guarantee.
You can register for the course here .
Platform: Coursera (Offered by Salesforce and Pathstream)
Duration: 7 months (4 hours/week)
Instructor: Angela Prakash, Anthony Jones, and Trailhead
If you aspire to learn all the foundational skills in Salesforce that you require to work in various entry-level sales roles, including sales operations specialists, this course is for you. As it is a beginner-friendly program, there is no need to have any prior experience or knowledge of Salesforce or other CRM tools.
Salesforce Sales Operations Professional Certificate comprises 4 different courses, as follows:
- Sales and CRM Overview
- Lead Management in Salesforce
- Opportunity Management in Salesforce
- Reports, Dashboards, and Customer Success in Salesforce
All these courses mentioned above educate you on the fundamentals of CRM, generating leads in Salesforce, managing opportunities in Salesforce, ensuring customer satisfaction using Salesforce, and utilizing Salesforce data through reports and dashboards effectively.
Throughout the certificate, you will get to work in Salesforce to solve real-world issues of a social media company. However, you will receive a certificate only when you complete all four courses.
At the time of writing this article, there were 14K enrollees, and the certification program has a rating of 4.6 out of 5, averaging over 411 ratings.
- Hands-on, real-world projects.
- Graded assignments and quizzes.
- Take the course on your own schedule.
To start learning the course, you can enroll here .
Duration: 3.5 hours
Instructor: Manish Thaduri
If you wish to get certified as a Salesforce Marketing Cloud (SFMC) Administrator, Salesforce marketing Cloud Administrator Certification is an ideal course. Anyone who is looking to switch to Salesforce or start a career in Salesforce Marketing Cloud, this course educates them on everything from scratch required to become an SFMC Administrator.
Through this course, the instructor, Manish Thaduri, will help learners to get acquainted with the digital marketing concepts and learn to configure the Salesforce Marketing Cloud product. The most desirable part of this certificate course is that you will learn the concepts by looking at the actual Salesforce Marketing Cloud tool.
Besides, this course covers each and every topic mentioned in the Salesforce certification exam guide for Administrator certification. Also, you will explore various videos and exam tips to pass the SFMC Administrator exam.
Moreover, this course is a best-selling course with 1.6K enrollees and a rating of 4.3 out of 5, averaging over 354 ratings.
- This course provides 41 articles.
- You will find all the exam tips to clear the SFMC Administrator exam.
- It is ideal for anyone wishing to build their career in Salesforce Marketing Cloud.
You can get started with the course here .
Duration: 36 hours
If you are looking for the best resource to qualify for the Salesforce Certified Administrator (ADM 201) and Certified Platform App Builder certification exams (DEV 402), this online Salesforce course is the one you must consider. It is ideal for Salesforce professionals, app builders, software administrators, analysts, developers, and IT managers.
Through this course, you will be able to develop a wide range of skills, including app development, Java Swing, Eclipse IDE, Apex, Salesforce Workflow, Schema Builder, Lightning Component Framework, and Visualforce.
The course comes with 20 modules, and each module comes with a downloadable brochure. Moreover, it provides you with the flexibility to choose from two learning options, namely instructor-led and self-paced.
- You will find a plethora of exercises and various projects to make your grasp on Salesforce more strong.
- The course has a flexible schedule.
- You get a lifetime free upgrade to the course.
- Job assistance.
- Conducts sessions for one-to-one doubt resolution.
To start learning the course, you can enroll here .
Duration: 32 hours (self-paced) and 36 hours (instructor-led)
If you are a Salesforce developer, CRM administrator or developer, and system administrator personnel, this certification course is a perfect one. There are no prerequisites to take this course, but having the basic knowledge of the Salesforce tool would be advantageous.
You can choose from the self-paced and instructor-led training options. After learning this course, you will be able to clear the ??Salesforce Dev 501 Advanced Developer Certification exam.
- One-to-one doubt resolution sessions.
- Job assistance.
- Multiple exercises and hands-on projects.
- A lifetime free upgrade to the course.
You can enroll in the course here .
Duration: 3 hours 49 minutes
Instructor: Parikshith Red and Samata Chag
If you are someone who is new to Salesforce but wish to develop applications on it, this course is for you. It is for everyone who wishes to develop their careers in Salesforce. You do not require any prior knowledge of Salesforce to take this curse. However, knowing the fundamentals of HTML would be an added advantage as it would help you understand VisualForce Pages.
The instructors of this course walk learners through the beginning of creating applications to the end in easy and simple steps. It is important to note that this course does not include an overview of theoretical concepts. Instead, it is a hands-on primer for clearing the Salesforce App Developer exam.
Furthermore, the course consists of 4 lectures spread across 13 sections. As it is a free course, it does not offer a certificate of completion. At the time of writing this article, there were 78K enrollees, and the course had a rating of 4.3 out of 5, averaging over 5.9K ratings.
- You can complete this course on your own schedule.
- It is a free Salesforce course.
You can sign up for the course here .
Duration: 1 hour 47 minutes
Instructor: Dan Appleman
Formula Fundamentals in Salesforce is a comprehensive course for individuals who wish to become a Salesforce admin or developer as it covers the fundamental features of the Salesforce platform. This course walks learners through formulas that appear everywhere in Salesforce, from validation rules and workflows to Visualforce.
Initially, the course introduces you to fields and data types, functions, and operators. Later, it moves on to explaining logical operators in-depth. At last, you will explore advanced concepts, such as formula testing, formula validation, and formula limits.
After learning this course, you will be capable of adding formulas to your Salesforce admin or developer toolkit.
- Pluralsight offers a 10-day free trial.
- This course has a flexible schedule.
To get started with the course, enroll here .
This is the end of our list of the best Salesforce courses available online. As there are various Salesforce certification paths, deciding the one that best suits your knowledge and experience is crucial. Once you decide on the certification path, you can move on to choose the best course for the selected Salesforce certification path.
The aforementioned list of Salesforce courses includes training programs intended for Salesforce admins, developers, marketing cloud administrators, and entry-level sales operation roles. Choose the best course that covers all the concepts or skills that you need to master for your desired Salesforce role.
People are also reading: